... Forerunner has always been committed to providing our clients with the highest level of service and support. .We continue to strive to maintain a technical staff that has been. "battle tested". through years of experience. in the. IT computer industry. .This genuine commitment to provide our clients with expert and timely service, at a fair value, has allowed us to take a leading position in the Southern California IT outsource community.

	Forerunner Service Rates apply to seven days a week, 24 hours a day................. we do not charge extra for evenings or weekends.
	Forerunner does not charge travel time within Orange County............................... Travel time is assessed for travel outside of Orange County.
	Forerunner has a minimum one hour charge for on-site support ......
	TIME & MATERIALS CLIENTS
	ON-SITE SERVER & WORKSTATION SUPPORT ...........................$ 165.00/ hr
	TELEPHONE / REMOTE CONNECT SUPPORT ..............................$ 140.00/ hr
	Includes all hardware and software systems support
	PRIORITY SERVICE CLIENTS ( Minimum 10 hrs per month )
	ON-SITE SERVER & WORKSTATION SUPPORT ...........................$ 120.00/ hr
	TELEPHONE / REMOTE CONNECT SUPPORT ..............................$ 120.00/ hr
	Includes all hardware and software systems support

	RETAINER & CONTRACT AGREEMENTS
	1-2 MONTH CONTRACT .................$ 130.00/ hr
	6-12 MONTH CONTRACT ...............$ 120.00/ hr
	Includes all on-site & telephone hardware and software support

	MISCELLANEOUS SERVICES RATES
	CUSTOM SOFTWARE PROGRAMMING ( Access & VB ) ...............$ 145.00/ hr
	TEMP PROJECT TECHNICIAN ......................................................$ 120.00/ hr
	SOFTWARE TRAINING .................................................................$ 120.00/ hr
	January 2016